About TravelWithPro
TravelWithPro is a platform that enables independent travel hosts, creators, and experience leaders ("Hosts") to create, manage, and operate travel experiences, group trips, retreats, and related services for travelers and communities.
This Privacy Policy applies to:
- The TravelWithPro website and platform
- Host onboarding and management systems
- Traveler bookings and inquiries
- WhatsApp, email, and communication workflows
- Community interactions and events
- Marketing campaigns and hosted experiences
- Any future applications, tools, dashboards, or services operated by TravelWithPro
Information We Collect
We may collect the following categories of information when you interact with TravelWithPro.
- Full name, phone number, email address
- Date of birth and gender
- Emergency contact information
- Address and city
- Government-issued ID details (for verification)
- Passport details (for international trips, if applicable)
- Social media handles and profile photos
- Payment-related details
- Trip preferences and booking history
- Travel dates and pickup/drop details
- Accommodation and dietary preferences
- Medical or accessibility information voluntarily shared
- Experience reviews and ratings
- Professional background and travel experience
- Social media presence and portfolio links
- Bank details for payouts
- Business and tax-related information where applicable
- IP address, browser type, device and OS information
- Referral source and pages visited
- Session duration and interaction data
- Cookies and analytics data
- Emails and WhatsApp conversations
- Forms submitted on our website
- Support requests, surveys, and feedback
- Community interactions
How We Use Your Information
We use your information to operate, improve, and personalise TravelWithPro for everyone on the platform.
- Process trip bookings and inquiries
- Enable Hosts to manage experiences
- Facilitate communication between travelers and Hosts
- Provide customer support and verify identities when necessary
- Improve our platform, services, and user experiences
- Send trip updates, reminders, and promotional campaigns
- Conduct analytics and performance tracking
- Ensure platform safety and prevent fraud
- Comply with legal obligations
- Build and improve AI-powered platform features
Cookies & Tracking Technologies
TravelWithPro may use cookies, pixels, analytics tools, and similar technologies to improve the platform experience.
- Improve website functionality and performance
- Understand user behaviour and navigation patterns
- Measure marketing and campaign effectiveness
- Personalise experiences and remember your preferences
- Optimise advertising campaigns
Sharing of Information
We do not sell your personal data. However, we may share information in the following situations:
To facilitate experiences and bookings, certain information (name, contact details, booking info, emergency details when necessary) may be shared between Hosts and travelers.
We may share information with trusted third-party service providers including payment gateways, CRM and communication tools, cloud hosting, analytics providers, marketing platforms, and travel partners.
We may disclose information if required by law, to comply with government requests, to protect rights and safety, or to investigate fraud or security issues.
In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction.
Data Retention
We retain personal information only for as long as necessary to provide our services, meet operational requirements, resolve disputes, enforce agreements, and comply with legal obligations.
Certain information may be retained for fraud prevention, legal compliance, tax, accounting, or security purposes even after your account is closed.
Data Security
We implement reasonable technical, administrative, and operational safeguards to protect your information.
- Secure servers and infrastructure
- Access controls and restricted internal access
- Encrypted communication where applicable
- Authentication systems and monitoring practices
User Rights & Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at hello@travelwithpro.com.
Marketing Communication
We may send trip announcements, community updates, newsletters, promotional campaigns, product updates, Host opportunities, and event announcements.
You may unsubscribe from marketing emails or promotional communication at any time using the link in any email we send.
Third-Party Services & Links
Our platform may contain links to third-party websites, tools, or services. TravelWithPro is not responsible for the privacy practices, content, or policies of external platforms.
We encourage you to review the privacy policies of any third-party services you interact with through or alongside our platform.
Children's Privacy
TravelWithPro is not intended for individuals under the age of 18 unless explicitly permitted under supervised or family-based experiences.
We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe a child has shared information with us without consent, please contact us immediately.
International Users
If you access TravelWithPro from outside India, you understand that your information may be transferred, stored, and processed in India or other countries where our service providers operate.
By using our services, you consent to such international data transfers. We take reasonable steps to ensure your information is treated securely wherever it is processed.
AI & Automated Systems
TravelWithPro may use AI-powered tools, automation systems, moderation systems, recommendation engines, and analytics tools to enhance the platform experience.
- Improve platform safety and content quality
- Enhance trip management and personalise experiences
- Detect abuse or fraudulent activity
- Assist Hosts in operational workflows
These systems may process platform content and interactions in accordance with this Privacy Policy.
Community & User Content
Information voluntarily shared publicly — including reviews, comments, profiles, community groups, testimonials, photos, videos, and social campaigns — may become visible to other users or the general public.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the platform after changes are posted means you accept the updated Privacy Policy.
Contact Us
For privacy-related questions, concerns, data requests, or complaints, please reach out to us directly.